Click & scroll heatmaps

Enable and install#

Enable heatmaps in the recorder settings and install the complete generated snippet. Heatmaps have their own sampling rate, defaulting to 15%. The recording purpose must be permitted by the visitor. Replay and heatmap switches are independent; either can make the recorder necessary.

Choose a page and device#

Select the tracked path and a date range. Choose click or scroll mode and all, desktop or mobile device scope. A heatmap snapshot is a masked capture matched to the available path and viewport, not a live unrestricted browser session.

Interpret the overlay#

Click density and scroll depth reveal aggregate interaction among captured sessions. A popular click can be expected navigation or confusion; pair the map with goal conversion and permitted replay context. Compare like-for-like layouts and viewport sizes.

Missing or misaligned maps#

Check permission, sampling, a complete snapshot, chosen path and layout changes since capture. If a page changes significantly, older click coordinates may not align with its new design. The snapshot tool supports a viewport width hint for matching captures.

API equivalents#

get_heatmap, get_heatmap_snapshot and update_recorder_settings.